Emergency Fixes & Downtime
White screen, 500 errors, plugin conflicts, hacked sites, broken checkout — we triage and resolve fast with clear communication in English.
wordpress technical supportStop paying $200/hour for WordPress fixes. 2WP provides senior WordPress support, maintenance, and emergency response to American companies — with a dedicated client portal, transparent hour tracking, and fluent English communication.
Managed WordPress support is an outsourced service where a dedicated team of WordPress specialists handles your site's technical needs — from emergency fixes and plugin conflicts to scheduled maintenance, security monitoring, and WooCommerce troubleshooting. Unlike one-off freelancers, managed support provides predictable response times, a ticket system, and ongoing relationship with engineers who know your stack.
From "my site is down" emergencies to proactive maintenance — we cover the full WordPress support lifecycle.
White screen, 500 errors, plugin conflicts, hacked sites, broken checkout — we triage and resolve fast with clear communication in English.
wordpress technical supportCore, plugin and theme updates, PHP compatibility, staging tests, backups verification and uptime monitoring — so your site stays secure and current.
wordpress maintenance servicesMalware removal, firewall hardening, SSL issues, login protection and post-incident review. We help US businesses recover and prevent repeat attacks.
wordpress security supportSlow pages, database bloat, caching misconfiguration, image optimization and hosting recommendations to improve speed and conversions.
wordpress performance supportPayment gateway errors, shipping rules, product imports, checkout bugs and store performance — dedicated WooCommerce specialists on your tickets.
woocommerce support servicesConflicts after updates, custom code debugging, third-party integrations (CRM, email, analytics) and compatibility with page builders.
wordpress plugin supportAmerican businesses get senior WordPress expertise without the overhead of a local agency or a full-time hire.
No more lost emails. Open tickets, track progress, and review hours in one place.
Managed WordPress support is an ongoing service where a dedicated team handles technical issues, updates, security, and performance for your WordPress site. Instead of hiring a full-time developer or relying on generic hosting support, you get senior WordPress specialists on retainer — with a ticket system, SLA response times, and a client portal to track every request.
Yes. 2WP has served international clients since 2012. All communication, documentation, and support tickets are handled in fluent English. Our team overlaps with US Eastern and Pacific business hours for real-time collaboration on urgent issues.
US agencies often charge $150–$250/hour for senior WordPress work. 2WP delivers the same senior-level expertise at a fraction of the cost, with a structured support portal, monthly hour packages, and transparent billing. You get enterprise-quality support without enterprise agency pricing.
We handle site outages, plugin and theme conflicts, malware and hacks, slow performance, WooCommerce checkout errors, migration issues, SSL problems, update failures, custom code bugs, and general "something broke" scenarios. If it runs on WordPress, our team has likely solved it before.
Yes. Maintenance plans include scheduled updates (core, plugins, themes), backup verification, security monitoring, uptime checks, and a monthly pool of support hours for ad-hoc requests. Plans scale from small business sites to high-traffic WooCommerce stores.
Yes. Every client gets access to the 2WP support portal where you can open tickets, upload files, see status updates, review consumed hours, and communicate directly with the assigned specialist — no email chains lost in spam folders.
Critical issues (site down, checkout broken, security breach) are prioritized immediately during overlapping business hours. Standard tickets are typically addressed within one business day. Exact SLA depends on your plan — we discuss this in the free consultation.
Absolutely. WooCommerce is one of our core specialties — payment gateways (Stripe, PayPal), subscriptions, multi-currency, shipping, and high-traffic optimization. We also support membership plugins (MemberPress, Restrict Content Pro) and LMS setups (LearnDash, LifterLMS).
Book a free 30-minute consultation via our scheduling link or WhatsApp. We review your site, understand your pain points, and recommend a support or maintenance plan. No obligation — you get a clear picture of scope, timeline, and monthly investment before committing.
Yes, but that is a separate offering. For full agency services, custom development, and nearshore team augmentation, see our WordPress Agency Brazil page. This page focuses specifically on ongoing support and maintenance for US businesses.
Book a free consultation. We'll review your site, discuss pain points, and recommend a support plan — no obligation.
Looking for nearshore agency & development services? WordPress Agency Brazil →